Customer partnership begins with early involvement and open communication to understand all customer needs. In the early stages of product development we offer experience and assistance wherever appropriate and possible. Our Engineering staff works directly with the customer before the manufacturing process begins. From concept to final production, we work in tandem. Each job is analyzed so that the right production technique can be applied to satisfy all goals.

Supplier partnering enables us to consistently provide our customers with quality and service throughout the supplier chain. Our suppliers proactively improve processes and procedures to meet demanding delivery, quality and cost standards. These standards are monitored and communicated to our suppliers on an ongoing basis.

To readily communicate with our customers and suppliers, D&H has full Internet and electronic file transfer capability. This allows us to:

• Quickly respond to quotes
• Give status updates on projects
• View and use solid CAD models
• Communicate schedules and forecasts
• Transfer EDI files
• Acquire drawings and customer specs
• receive and fill JIT requirements
• send and receive purchase orders

The result of strong partnerships is world class quality and service.